Complete Line Glass respects your privacy. This Privacy Policy explains how we collect, use, and protect information related to our operational SMS alert program and general business communications.
Information We Collect
We may collect basic contact information from employees, authorized representatives, or business contacts, including:
- Name
- Mobile phone number
- Email address
- Company or department
- Communication preferences
For our SMS alert program, we collect mobile phone numbers only from individuals who are authorized to receive operational alerts.
How We Use Your Information
We use collected information to send important business and operational communications, including:
- Manufacturing equipment alerts
- Production delay notifications
- Internal operational updates
- Service or account-related communications
- Follow-up communications related to our business operations
Our SMS alerts may include notifications related to production equipment, bedload timing, furnace delays, or other operational events.
SMS Communications
By providing your mobile phone number and agreeing to receive messages from Complete Line Glass, you consent to receive SMS text messages related to business and operational alerts.
Message frequency may vary based on production activity and system events. Message and data rates may apply.
You may opt out of SMS messages at any time by replying STOP. You may request help by replying HELP.
No Sale or Sharing of Mobile Information
Complete Line Glass does not sell, rent, or share mobile phone numbers, SMS opt-in information, or SMS consent data with third parties for marketing or promotional purposes.
Mobile information collected for SMS communications is used only for Complete Line Glass business and operational communications.
Service Providers
We may use trusted third-party service providers to help deliver communications, operate systems, or support our business operations. These providers are only allowed to use information as necessary to provide services on our behalf.
Data Security
We take reasonable steps to protect personal information from unauthorized access, disclosure, alteration, or misuse. Access to SMS contact information is limited to authorized personnel and systems.
Data Retention
We retain contact information only as long as needed for business, operational, legal, or compliance purposes. Individuals may request removal from SMS communications at any time.
Your Choices
You may opt out of SMS communications by replying STOP to any message.
You may also contact us directly to update or remove your contact information.